Privacy Policy
IJT Direct ("we" or "us" or "our") gather and process your personal information in accordance with this privacy policy and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
We are registered on the Information Commissioner's Office Register; registration number ZA254940, and act as the data controller when processing your data. Our designated Data Protection Officer is our IT Manager, who can be contacted at [email protected]
We know that you care how your information is used and shared. We appreciate the trust and responsibility that you place with us in providing confidential and valuable information to facilitate the purchase of our products.
Payment Security
All credit and debit card payments are processed in a secure SSL environment provided by SagePay.
Data Confidentiality
We will not, under any circumstances, share any of your information with any third party other than SagePay as described above.
Information We Collect; How We Store and Use Your Data
The personal data we collect is:
- Name
- Address
- Telephone
- Fax Number
We processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services.
Information that you give us we receive and store both on our website and in our order processing and accounting systems to facilitate providing a service to you and making purchasing easier and more convenient.
Most of our customers enjoy our monthly newsletter including special offers, new products, information on how to get the best out of your computer and printer and reviews of new printers as they come on to the market. If you do not wish to receive this electronic communication you will be able to unsubscribe quickly and easily.
Legitimate Interests
As noted in the "Information We Collect; How We Store and Use Your Data" section of this notice, we occasionally process your personal information under the legitimate interests' legal basis. Where this is the case, we have carried out a thorough Legitimate Interests' Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.
Your Rights
You have the right to access any personal information that we processes about you and to request information about:
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
How Long Do We Keep Your Data?
We only ever retain personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Making a Complaint
We only processes your personal information in compliance with this privacy policy and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information you have the right to lodge a complaint with the Information Commissioner's Office who are the supervisory authority. Click here to contact the Information Commissioner's Office.
Cookies
A cookie is a text file that is stored on your computer by a website you visit. This website sets a small number of cookies to enable online ordering functionality, to provide us with visitor statistics and to allow visitors to share pages with their social networks.
- Strictly Necessary Cookies We make use of cookies to facilitate the buying process; to allow you to log in and retrieve your information and use your shopping cart. Our cookies do not contain any personal or confidential information, just a unique reference to a record in our securely protected database.
- First Party Analytical Cookies Like many websites you have probably visited, we use Google Analytics to measure site traffic. This allows us to determine, in aggregate, how visitors are using our website. No personally identifiable information is shared with Google.
- Third Party Cookies The third party cookies that are accessed when you visit this site are set by the social sharing buttons that you will see on some pages. These are set by Facebook, LinkedIn, Google+ and Twitter. If you are logged in to an account with one of these services, the cookie enables easy one-click sharing to your network.
If you wish you can easily change the way your web browser handles cookies. Since different browsers have different interfaces allowing you to do this, we suggest that you refer to the specific help documentation for your particular web browser.
Please be aware that if you switch off cookies entirely you will no longer be able to log in to your account or add items to your shopping cart, since this functionality cannot work without them.