All brand new goods are covered by a one year warranty, covering parts and labour. Some manufacturers include extended or on-site warranties which are in addition to our standard warranty.
In the event that a product still has remaining manufacturers warranty you may be asked to contact the manufacturer directly to resolve your problem.
In the case of secondhand, ex-demonstration and refurbished equipment, warranty periods may vary but in all cases these are clearly stated in the details 'more info' section of individual items.
All laptops, PCs and monitors are now supported by a 12 month RTB warranty unless otherwise stated in the product details.
All warranties exclude any damage not reported within 1 working day of delivery. Exclusions will apply to damage or faults caused from user error, 3rd party repairs/upgrades. We only warranty the item as supplied any changes to hardware or software resulting in a compatibility issue or fault are not covered under warranty.
We cannot offer refunds or exchanges, unless faulty or not as described, on the following items: perishable or personalised products and products with a seal for health/hygiene protection are non-returnable unless there is a fault (including but not limited to headphones and shaving products).
We are not liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses. Our total liability shall be limited to the Sale price paid for the item/items as per the supplied invoice.
All goods remain the property of Bentham Limited until paid for in full.
A full copy of our terms and conditions is printed on the reverse of our invoice and is available upon request.
All goods are supplied on a UK warranty basis, any collection/returns will be limited to addresses within the UK. Delivery/Rtn costs outside of the UK will be the responsibility of the purchaser.