Our primary aim is to keep you, our valued customer, happy! No matter what it takes! In the unlikely event you experience a substandard product or service level, you can rest assured that you are safely covered by our fully comprehensive warranty & guarantee statement. We’ve been offering it since we started in 2000, so we know it works and you know it’s not a fly-by-night gimmick. Buy with confidence from a trusted supplier.




  • We undertake to replace immediately any unsatisfactory products.
  • We undertake to refund your money if you are not totally satisfied with our products.
  • We guarantee that our cartridges will give at least the same quality of print as the original equipment manufacturer.
  • We guarantee that the number of copies will be at least the same as the original.
  • We guarantee that your warranty and maintenance agreement will not be affected using our printer cartridges.
  • We warranty that if one of our printer cartridges damages your printer we will repair or replace it free of charge.
  • We carry £1million product liability.
  • We guarantee to react quickly and efficiently to any technical issue.
  • All IJT branded products are guaranteed for a full 12 months.


For & on behalf of IJT Direct,



Luke Feierabend

(Managing Director)